Help with changing email address please - Guild Wars Forums

tuna-fish_sushi · Apr 12, 2007, 01:43 AM // 01:43

Okay, so i want to change my email address now and mabye password in the future. I go to edit account and click Change Email Address. Now i get this link to plaync. I click it and go there. Supposedly i need to create a PlayNc account so i did. Now it says i have no games on it so i try adding in my Prophecies cd key and it says invalid... So anyway, I go back to edit account -> change Email -> Plaync.com -> log in and i still cant change it, as soon as i log in it just shows my Plaync account information... Why is it so hard just to change my password and email address???

Sorry for the long topic

P.S. I did type my Cdkey right i have it infront of my face with the damn bone dragon staring at me as i read it. Mabye its because i added it to an account already?

Loviatar · Apr 12, 2007, 01:58 AM // 01:58

you created the original PlayNC account when you first used the store.

when redirected to the NCsoft site for an email/password change you do not create a new account you use the one automatically made on the first visit.

to add to the fun this change cannot be reversed.

your best bet is to send in a ticket to customer support to get it straightened out

*Darcy* · Apr 12, 2007, 11:39 AM // 11:39

1. You cannot change the email address which is the Account Name. That is the equivalent of changing ownership of the account, which is not allowed.

2. If that is no longer a valid contact address, you change the Contact email address in your account information. Any notifications will be sent to both. As long as one of those is valid, there is no problem.

Commander Ryker · Apr 12, 2007, 02:39 PM // 14:39

Quote:

Originally Posted by Darcy

1. You cannot change the email address which is the Account Name. That is the equivalent of changing ownership of the account, which is not allowed.

2. If that is no longer a valid contact address, you change the Contact email address in your account information. Any notifications will be sent to both. As long as one of those is valid, there is no problem.

Wow, thanks for that. I didn't realize that you could change the contact email.

Apr 12, 2007, 01:43 AM // 01:43	#1
tuna-fish_sushi Desert Nomad Join Date: Dec 2005 Location: California Profession: E/A	Help with changing email address please Okay, so i want to change my email address now and mabye password in the future. I go to edit account and click Change Email Address. Now i get this link to plaync. I click it and go there. Supposedly i need to create a PlayNc account so i did. Now it says i have no games on it so i try adding in my Prophecies cd key and it says invalid... So anyway, I go back to edit account -> change Email -> Plaync.com -> log in and i still cant change it, as soon as i log in it just shows my Plaync account information... Why is it so hard just to change my password and email address??? Sorry for the long topic P.S. I did type my Cdkey right i have it infront of my face with the damn bone dragon staring at me as i read it. Mabye its because i added it to an account already?

Apr 12, 2007, 01:58 AM // 01:58	#2
Loviatar Underworld Spelunker Join Date: Feb 2005	you created the original PlayNC account when you first used the store. when redirected to the NCsoft site for an email/password change you do not create a new account you use the one automatically made on the first visit. to add to the fun this change cannot be reversed. your best bet is to send in a ticket to customer support to get it straightened out

Apr 12, 2007, 11:39 AM // 11:39	#3
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	1. You cannot change the email address which is the Account Name. That is the equivalent of changing ownership of the account, which is not allowed. 2. If that is no longer a valid contact address, you change the Contact email address in your account information. Any notifications will be sent to both. As long as one of those is valid, there is no problem.